Send a photo
Photo of the cable at the bottom bracket and any visible roller, with your suburb.
Replace frayed lifting cables and worn track rollers and service the door.
The lifting cables and track rollers are the quiet workhorses of a sectional door: the steel cables wind onto drums beside the springs to raise the door, and the rollers carry each panel smoothly along the track. They wear slowly, so the warning signs are easy to miss until a cable frays through or a roller seizes and the door starts to drag, jam or sit crooked. The technicians in our network renew frayed or rusted cables in pairs, fit fresh rollers sized to the track, and service the drums and bearings while the door is apart, so the door tracks evenly again. Catching worn cables and rollers early is also the cheapest way to avoid an off-track door later. Send a photo of the cable at the bottom bracket and any roller you can see, and our team can bring matched parts.
Renewing frayed, rusted or snapped lifting cables in pairs, set to even length so the door lifts square and level.
Fitting fresh rollers sized to the track to replace worn nylon or seized bearings that make the door drag or rattle.
Checking and cleaning the cable drums and bearings beside the springs so the cables wind on cleanly and do not jump the groove.
Signs the cables or rollers are worn
A lifting cable frays a few strands at a time, usually at the bottom bracket where it takes the most flex. A door that has started to lift unevenly, with one side leading the other, often has a stretched or partly failed cable that should be renewed before it snaps and drops the door.
Worn rollers announce themselves with rattle and drag: the door becomes noisy, feels rough to lift, and may bind at the curve where the vertical track turns horizontal. Renewing the rollers is a modest job that restores quiet, smooth travel and protects the track and brackets.
Because cables and rollers fail together as a door ages, our team replaces them as a matched set and services the drums at the same time. That avoids the false economy of renewing one frayed cable only to have its partner or a tired roller fail a month later.
Photo of the cable at the bottom bracket and any visible roller, with your suburb.
A technician in our network attends with cables and rollers sized to your door.
Cables renewed in pairs, fresh rollers fitted and the drums checked and cleaned.
Door set to lift square and tested, with a written fixed-price quote first.
Cables and rollers wear together, so the technician renews them as a matched pair and set rather than chasing one failed part at a time.
A frayed cable or seized roller is what drops a door off its track. Renewing them early is the cheapest insurance against a far more disruptive off-track repair.
Correctly set cables and fresh rollers leave the door lifting square and running quietly, which also eases the load on the springs and opener.
Cable and roller work is priced on how many parts are renewed and whether the drums need servicing.
| Item | Indicative range |
|---|---|
| Service call-out / standard service | $120 - $200 |
| Lifting cable replacement | $180 - $320 |
| Track roller replacement | $160 - $300 |
Real questions Brisbane homeowners ask about this work.
The Cable and Roller Replacement service is available across all 16 Brisbane suburbs in our coverage area. Pick your suburb for the local notes, or submit the form for a free review.
Get matched with a Brisbane technician
Need cable and roller replacement in Brisbane?
Submit the form for cable and roller replacement across the Brisbane catchment. A qualified technician in our network will be in touch with indicative pricing and a written fixed-price quote.